Getting Started

What is BridalOp?

BridalOp is an all-in-one operations platform built specifically for bridal boutiques. It replaces the patchwork of spreadsheets, scheduling apps, and disconnected tools with a single unified system — covering everything from appointment booking and point of sale to inventory management, layaway plans, staff scheduling, and customer communications.

Why BridalOp?

Running a bridal boutique means juggling dozens of moving parts — appointments, inventory across multiple vendors, special orders with measurements, layaway payment tracking, staff schedules, customer follow-ups, and more. Most general-purpose tools weren't built for this. They force you to adapt your workflow to their software.

BridalOp is different. Every feature was designed around how bridal boutiques actually operate:

• Appointment booking with fitting room availability, party size limits, and deposit collection
• POS that handles off-the-rack sales, special orders, consignment, and layaway — all in one transaction
• Inventory that tracks owned and consignment items with barcode scanning and vendor management
• Customer management with wedding dates, party members, and full order history
• Staff tools including a PIN-based time clock, timesheets with payroll export, and role-based permissions
• Automated communications — confirmation emails, appointment reminders, layaway alerts, and review requests via email and SMS
• Reports and AI insights — 17 built-in reports plus Bri, an AI assistant that answers business questions in plain English

Built by Boutique Owners, for Boutique Owners

BridalOp wasn't built in a vacuum. It was created by people who have lived the day-to-day reality of running a bridal boutique — the fitting appointments, the special order tracking, the layaway spreadsheets, the consignment vendor payouts, the last-minute schedule changes.

Every feature exists because a real boutique needed it. No bloat, no generic features shoehorned into a bridal workflow. Just the tools you actually use, designed the way you'd expect them to work.

Core Features

Appointments & Booking

Online booking portal with appointment types, fitting room management, party size limits, deposit collection, automated confirmations and reminders, and a marketing opt-in checkbox so customers can choose to receive updates during booking.

Point of Sale

Full POS terminal for off-the-rack sales, special orders, and layaway plans. Supports card terminals, cash, gift cards, discounts, and tax calculation.

Inventory & Products

Track owned and consignment inventory with barcode scanning, vendor management, purchase orders, and category organization.

Customers & CRM

Customer directory with event details, party members, saved payment methods, notes, and full appointment and order history.

Staff Management

Invite team members with role-based permissions (Owner, Manager, Consultant, Tailor, Receptionist). PIN-based time clock with timesheets and payroll CSV export.

Communications

Customizable email and SMS templates for every customer touchpoint. Bulk SMS for marketing campaigns. Credit-based SMS system.

Gift Cards

Digital gift cards with online purchase portal, printable certificates with barcodes, and POS redemption.

Layaway

Flexible payment plans with automatic reminders, saved card auto-charges, and payment tracking.

Alterations

Track alteration jobs with task checklists, measurements, tailor assignment, and automatic customer notifications when garments are ready.

Reports & AI

17 built-in reports across sales, financial, inventory, operations, and customer categories. Plus Bri — an AI assistant that answers business questions instantly.

Getting Started Guide

When you first log in, you'll see a Getting Started tab on the right side of every page. Click it to open a checklist that walks you through initial setup:

Store Setup

• Upload your store logo
• Connect your payment gateway
• Set hours of operation
• Configure notifications
• Add your first vendor

Booking

• Add appointment types
• Add custom booking questions
• Connect Google Calendar

Products & Inventory

• Add your first product
• Add your first inventory item

Operations

• Purchase SMS credits
• Run your first order
• Send your first invoice
• Send your first contract

Each item auto-detects completion from your account data — no manual checkboxes. A progress bar at the top tracks how far along you are. Once everything is done, you can dismiss the guide permanently.

Next Steps

Ready to set up your boutique? Head to the Configuration section to configure your store information, booking settings, payment gateways, and more.