Features

BridalOp is built to handle every part of running a bridal boutique — from the moment a customer books an appointment to the final alteration pickup. This section covers each feature in detail, including how it works, what you'll see on screen, and how the pieces connect.

Every feature is designed to work together. A customer books an appointment, walks in, tries on dresses tracked in your inventory, checks out at the POS with a discount or layaway plan, signs a contract, and receives automated follow-up emails and texts — all without leaving BridalOp.

Daily Operations

• Dashboard — your command center with today's appointments, revenue, activity feed, quick actions, and layaway alerts
• Appointments — calendar and list views with drag-and-drop rescheduling, time blocking, filters, and public booking portal integration
• Customer Portal — self-service portal where customers can view appointments, orders, invoices, make payments, and manage their profile — no login password needed
• Customers — full customer directory with profiles, appointment history, orders, invoices, contracts, party members, saved payment methods, and notes
• Global Search — find anything instantly — customers, orders, products, appointments, gift cards, and more — from a single search bar
• Notifications — in-app notification bell with unread count, browser tab badge, and push notifications

Sales & Payments

• POS Terminal — full-screen point of sale for off-rack, special order, and layaway sales with barcode scanning, customer creation, discounts, contracts, and split-tender payments
• Orders — view and manage every transaction with line items, payment history, refunds, receipt PDF, and continue-in-POS for draft orders
• Invoices — send invoices with line item discounts, payment schedules, auto-charge card on file, deposits, and customer payment portal
• Layaway — flexible payment plans with down payments, scheduled installments, automatic reminders, and saved card charging
• Discounts — create percentage or fixed-amount discounts with promo codes, usage limits, expiration dates, and minimum order requirements
• Gift Cards — digital gift cards with online purchase page, printable certificates, POS redemption, and transaction history
• Consignment — generate vendor payout settlements with per-item revenue split tracking
• Contracts — create, send, and collect digital signatures on sales agreements with templates, merge tags, and POS integration

Staff & Scheduling

• Staff — invite team members, assign roles and permissions, track commissions, and manage access
• My Profile — every user can update their own contact info, time clock PIN, and personal Google Calendar
• Time Clock — PIN-based clock in/out for staff, with a live view of who's currently on the clock
• Timesheets — review, approve, and export staff time entries for payroll

Communications

• Bulk SMS — send targeted text messages to groups of customers with audience filters and personalization

Operations

• Alterations — track alteration jobs with task checklists, measurements, tailor assignment, and automatic customer notifications
• Vendors — manage wholesale and consignment vendors with purchase orders, products, and consignment payout tracking
• Inventory — track every individual unit by barcode, location, status, and condition; print barcode labels in Rollo or Avery format
• Purchase Orders — order from vendors with line items, shipping tracking, partial receiving, and automatic special order status updates
• Special Orders — track custom orders from request to pickup with measurements, rush/tariff fees, linked POs, and customer notifications

Insights & AI

• Activity Feed — chronological log of every event in your store with filtering and search
• Reports — 17 built-in reports across sales, financial, inventory, operations, and customers
• Ask Bri (AI Assistant) — conversational AI chatbot for store data queries and platform guidance, available from every page