Layaway

Layaway lets your customers pay for items over time with a down payment and scheduled installments. Plans are created during checkout at the POS and managed from the Layaway section.

Layaway List

Column	Description
Customer	Customer name
Order #	Linked order number
Order Total	Full order amount
Down Payment	Amount paid upfront
Installment	Amount per scheduled payment
Frequency	Weekly, Biweekly, or Monthly
Next Due	Next payment due date (highlighted red if overdue)
Progress	Installments paid out of total (e.g., "2 / 4")
Status	Active, Completed, Defaulted, or Cancelled

Search by customer name or order number. Filter by status. Overdue plans are highlighted with a red background.

Setting Up a Layaway Plan

Layaway plans are created from the POS Terminal. When processing an order as a layaway:

1. Select Layaway as the order type in the POS
2. Collect a down payment
3. The Set Up Layaway Plan modal appears automatically

Plan Fields

Field	Description
Down Payment Amount	Pre-filled with the payment just collected (read-only)
Number of Installments	How many payments to split the remaining balance into (1–52)
Frequency	Weekly, Biweekly, or Monthly
Installment Amount	Auto-calculated from the remaining balance divided by number of installments (read-only)
First Installment Due Date	When the first payment is due (defaults to 30 days out)
Notes	Optional notes about the plan

The modal shows the Order Total, Down Payment, and Remaining Balance at the top so you can see the full picture before creating the plan.

Click Create Layaway Plan to finalize, or Skip if you don't want a plan for this order.

Layaway Detail

Click any layaway plan in the list to view its detail page.

Payment Progress

A visual progress bar showing what percentage of the order has been paid, with a count of installments completed (e.g., "0 of 2 installments paid").

Payment Schedule

A table of every scheduled installment:

Column	Description
#	Installment number
Due Date	When this payment is due
Amount	Installment amount
Status	Paid (green), Overdue (red), Due (amber for today), or Upcoming

Overdue rows are highlighted in red. Paid rows are highlighted in green.

Payment History

A log of every payment made on this plan:

Column	Description
Date	When the payment was processed
Amount	Payment amount
Method	How it was paid (Cash, Card, Saved Card, Check, etc.)
Recorded By	Staff member who recorded the payment

Customer (Sidebar)

Shows the customer's avatar, name (linked to their profile), email, phone, and wedding date.

Plan Summary (Sidebar)

• Order Total — full order amount
• Down Payment — initial payment collected
• Installment Amount — per-payment amount
• Frequency — Weekly, Biweekly, or Monthly
• Installments — paid vs. total (e.g., "0 / 2")
• Total Paid — all payments received so far (green)
• Balance Due — remaining amount owed (red)
• Next Payment Due — date of the next scheduled payment

Actions

• Record Payment — collect a payment (see below)
• View Full Order — open the linked order detail page
• Cancel Plan — cancel the layaway (available on active plans only)

Recording a Payment

Click Record Payment to open the payment modal. The amount defaults to the installment amount or the remaining balance, whichever is less.

• Amount — enter any amount up to the balance due
• Payment Method — Cash, Card (via terminal), Saved Card (charge card on file), Check, or Other
• Notes — optional payment notes

When a saved card is selected, BridalOp charges the card through your connected payment gateway automatically.

After recording a payment, the plan summary updates — installments paid increments, balance due decreases, and the next payment due date advances. When the balance reaches zero, the plan status changes to Completed and the linked order is marked as completed.

Automatic Reminders

BridalOp sends automatic reminders to keep customers on track:

• Upcoming payment reminder — sent via email and SMS 3 days before each due date
• Overdue notice — sent via email and SMS 1 day after a missed due date (also notifies your store's location email)

These can be enabled or disabled in Settings > General > Notifications under the Layaway section.

Layaway Statuses

Status	Meaning
Active	Plan is in progress with remaining payments due
Completed	All payments received — balance is zero
Defaulted	Customer has stopped making payments
Cancelled	Plan was manually cancelled by staff