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General Settings

Configure your boutique's core information, branding, business hours, notifications, and more from Settings > General. This is the first place to set up when getting started with BridalOp.

Store Information

Store Information

Enter your boutique's basic details:

  • Store Name (required) — your boutique's name, shown throughout BridalOp and on customer-facing pages
  • Phone — your main phone number
  • Email — your store's contact email
  • Address, City, State, ZIP — your physical location

Logo upload

Upload your boutique's logo. It appears on:

  • Customer-facing booking portal
  • Gift card certificates
  • Invitation emails
  • PDF tickets and receipts

Drag and drop a file or click to browse. Accepted formats: JPG, PNG, or SVG — max 2MB. Your current logo is displayed above the upload area.

Booking Portal

Booking Portal settings

Customize the look and feel of your public booking and gift card pages:

  • Accent Color — pick a color using the color picker or enter a hex code. This color is used for buttons and accents on your booking page.
  • Welcome Message — a greeting shown at the top of your booking portal (e.g., "Welcome to our boutique! We can't wait to help you find the perfect dress.")
  • Hide "Powered by BridalOp" — check this to remove the BridalOp branding from your booking page

Consignment

Consignment settings

Set the default revenue split for consignment vendors:

  • Default Split % — the percentage paid to the consignment vendor on each sale (e.g., 50%)

This is the default for all consignment vendors. It can be overridden per vendor and per product.

Business Hours

Business Hours

Set your regular store hours for each day of the week. These hours control which time slots are available for online booking.

For each day:

  • Set an open and close time
  • Click + Add hours to add a second time block (useful for split schedules, like closing for lunch)
  • Toggle Closed to mark a day as closed (e.g., Sunday)

Holidays & Closures

Holidays & Closures

Add dates when your store will be closed. On these days, no appointment slots will be available for online booking.

To add a holiday:

  1. Select a Date
  2. Enter a Name (e.g., "Christmas Day")
  3. Click Add

Existing holidays are listed below with the day of the week and date. Click the X to remove one.

Notifications

Notifications

Control which automatic notifications are sent to customers. Each notification can be toggled independently for Email and SMS.

Appointments

NotificationDescription
Booking confirmationSent when an appointment is booked
Reminders (24hr & 48hr)Sent before the appointment
New booking alert to staffNotifies your team of new bookings

Orders & Payments

NotificationDescription
Order receiptSent after a completed sale
Refund confirmationSent when a refund is processed

Layaway

NotificationDescription
Payment due reminderSent when a layaway payment is coming due
Payment receivedSent after a layaway payment is made

Alterations

NotificationDescription
Ready for pickupSent when alterations are marked as ready

Review Requests

Review Requests

Automatically ask customers to leave a review after their appointment is completed.

  • Enable automatic review requests — toggle on to activate
  • Send After (days) — how many days after appointment completion to send the request (0 = immediately)
  • Also send via SMS — check to send the review request by text in addition to email

Add your review page URLs. Buttons for each link you provide will appear in the review request email.

  • Google — your Google Business review link
  • Yelp — your Yelp business page
  • Facebook — your Facebook page
  • Custom — any other review site (enter a label like "The Knot" and the URL)