Customer Portal Settings

Choose a theme and control what customers can see and do in their Customer Portal.

Go to Settings > Customer Portal to configure.

Portal Link

Your portal URL is displayed at the top of the page. Share this link with customers — on your website, in emails, or in appointment confirmations — so they can log in and access their account. Click Copy Link to copy it to your clipboard.

Portal Theme

Choose the layout and style for your customer portal. All themes respect your store branding and accent color set in General Settings.

Theme	Description
Classic	Clean top tabs, centered content, simple cards. Works for everyone.
Modern	Sidebar navigation, dark hero banner, stat cards. App-like feel.
Boutique	Full-bleed hero, floating nav, bento grid. Premium editorial feel.

Click a theme card to select it. The change takes effect immediately after saving.

TIP

The Modern and Boutique themes display your logo on a dark background. For best results, make sure you have a white/light version of your logo uploaded in General Settings.

Portal Features

Control which features are available to customers in their portal. Disabled features are hidden from navigation and inaccessible.

Feature	Default	Description
Lookbook	On	Product catalog for customers to browse and favorite items
Favorites	On	Saved items from the lookbook with customer notes
Orders	On	Order history and details with receipt downloads
Invoices	On	Outstanding and paid invoices with online payment
Appointments	On	Appointment history and upcoming appointment details
Payment Methods	On	Saved cards for faster checkout and payments
Measurements	Off	Lets customers view their saved measurements
Profile Editing	On	Lets customers update their own contact information

INFO

If you disable the Lookbook but keep Favorites enabled, customers can still see favorites that staff have added to their profile — they just can't browse and add new ones themselves.