Staff Scheduling

Staff → Schedule. Who's working, and when — and, if you want it, booking that knows how many people are actually in.

Requires the Staff Scheduling module, which is on by default. Managing the schedule needs the schedule.manage permission (owners and managers have it). Everyone can see their own week.

Start with a usual week

Most people work the same days most weeks, so that's where you start.

Staff → pick someone → Edit. Beside their details you'll find Usual week: seven days, each one off or on, with its own hours and unpaid break.

A day can hold more than one shift	Use + Add shift twice for a split — 10:00 AM–1:00 PM and 3:00 PM–5:00 PM
Counts toward booking capacity	Leave this on for anyone working the floor. Turn it off for hours that aren't — alterations, admin, a delivery run

A second shift on a day starts where the first one ended, so you're usually just changing the end time.

This is a pattern, not the schedule

Saving a usual week doesn't put anyone on the calendar. It's the template that Build from patterns uses.

Build the schedule out

On Staff → Schedule, press Build from patterns, pick a date range, and every usual week becomes real shifts.

Two things worth knowing:

• It only ever adds what's missing. Anything already there is left exactly as it is, so it's safe to run again
• It won't undo your edits. Move somebody's Monday to a late and rebuild, and you keep the late — you don't get a second Monday shift back at the original time

Build a month at a time if you like. A year is the limit.

Edit the week directly

The grid is everyone down the side and seven days across, with hours per person and a total for the week.

• + on any day adds a shift
• × on a shift removes it
• bookable / off-floor under a shift toggles whether those hours count toward booking capacity

Use the arrows to step between weeks, and the location dropdown to narrow a multi-store schedule to one shop.

Publishing

New shifts start as drafts. The team can't see them, and they don't affect booking. A banner tells you how many are waiting, and Publish puts that week in front of everyone.

This is deliberate — you can move a half-built week around all afternoon without anyone watching it change, and without it quietly closing booking slots while you work.

What your team sees

My Schedule in the sidebar shows each person their own published week and their hours. Today is highlighted. They see their own and nobody else's, and it needs no special permission.

Booking that counts people, not rooms

By default, how many appointments can run at once is decided by your fitting rooms. Three rooms means three at a time, whether five people are in or two.

Once you have a schedule up, turn on Settings → Booking → Book against your staff schedule and capacity becomes the smaller of your rooms and the people actually on the floor — three rooms and two people means two appointments.

Off until you turn it on

Nothing about your booking changes until you switch it on, and it's ignored on any day with no published schedule. "Nobody scheduled" means the schedule has no opinion, never nobody is in — so one forgotten week can't close your calendar.

Only shifts marked bookable count. A tailor in the back and a receptionist on the desk are both on the schedule and neither makes a fitting slot bookable. Nor does anyone on approved time off.

Booking from the back office still lets you through when you're short, with a warning. Tick the box under the setting to email owners and managers whenever that happens.

Time off

Your team asks for time off in BridalOp, and you approve it in the same place you build the schedule. Once it's approved, booking follows on its own.

Asking for it

On My Schedule, anyone can press Request time off:

First day / Last day	One day or a whole stretch
All day	Untick it for part of a day, like 1:00 PM–5:00 PM for a doctor's appointment. The hours apply to every day in the range
Note	Optional, e.g. "family trip"

Owners, and managers at that person's location, get an email straight away. Their own requests are listed under My time off with where each one stands, and they can cancel one until it's over.

Answering it

Anything waiting on an answer shows in an amber panel at the top of Staff → Schedule, whatever week you're looking at. Press Approve or Deny, and add a note back if you like. They're emailed the answer either way.

Managers answer for their own location; owners answer for everyone.

You can also put time off on the schedule yourself: Add time off, pick who, and it goes straight on as approved.

What approved time off does

• It shows on the grid. A pink Time off in their row for those days. Requests still waiting show in amber.
• They stop counting toward booking for those times, so the booking page won't offer a slot that needs them. This only matters if booking against your staff schedule is on.
• Their shifts stay put, struck through. Nothing is deleted. Remove the time off with the × on it, or have them cancel it, and their shifts count again with nothing to rebuild.
• Build from patterns skips those days, so rebuilding a week won't put them back on a day they have off.

Waiting doesn't change anything

A request that hasn't been answered yet has no effect on the schedule or booking. Only approving it does.

Things worth knowing

Times are your store's, always. A shift is "Tuesday, ten till six" in your own day — no timezone maths, nothing shifting by four hours.

Deleting a usual week leaves the schedule alone. Shifts already built and published stay. Changing somebody's pattern is a decision about the future.

Removing a shift doesn't ask twice. It's one click to put back, so there's no confirmation box in the way.

Part-day time off doesn't cut the shift short. Somebody off from 1:00 PM on a ten-till-six still has the full shift on the grid. They just don't count toward booking between one and five.

See also

• Staff — profiles, roles and permissions
• Appointments — fitting rooms, buffers and booking rules
• Time Clock — hours actually worked, which is a different question